Do we have to pay in advance some kind of guarantee?
During renting, in all forms of payment, it is demanding the commitment of a specific amount of money, as a guarantee. This amount differs according to the vehicle’s category, but also the period of time of the rental. Essential condition is the existence of enough ending limit, in order to cover the total charges. After the rental’s end the amount from your credit card is released.
How can I reserve a car or know the rental price?
Through our website www.modirent.gr you can be informed for the rental prices and you can make a reservation. You can navigate easily and fast, just following the booking process. Alternative you may call in the call centre of MoDi Rent a Car: +30 212 000 2005
Can I cancel or change my reservation?
As soon as you make your reservation, a confirmation message will be sent to you with the reservation number and rental details. In case you need to change or cancel your reservation, please go to “MY ORDERS”, type the confirmation number of your Order and follow the directions. Call the reservations center of MoDi Rent a car: +30 212 000 2005.
Which conditions should I meet to rent a car from MoDi Rent a Car?
In order the tenant to rent a car he should:
- Be at least 25 years old with driving license, which is valid in Greece and issued at least before 3 years.
- Have Greek, European (for E.U countries) or International (for countries outside Europe) driving license.
- Owns personal credit/ debit card.
Can I make more than one reservation at a time?
Yes, according to the current viability. Each reservation is unique and has a separate number.
Which documents should I have with me?
In order to rent a car, you should bring your identity or passport, driving license and also your credit/debit card, from which the financial guarantee will be committed.
How old should I be to drive a car from MoDi Rent a Car?
The minimum age-limit for all categories is 25 years old. It is clarified that the driving license should be valid for at least 3 years.
How much does adding another driver cost?
No further cost. MoDi Rent a Car provides the possibility of adding further drivers completely free.
Can I make a reservation with a credit/debit card which is not in my name?
In case you do not have a credit card with you, you can use a third person’s card to make your reservation, only if the lease agreement is signed by that person.
Is there any problem if I do not deliver the car with tank full of fuels?
Each vehicle should be delivered full of fuels, exactly as received. Otherwise, you have to pay the difference (according to the current average fuel price), without any further charge for the use of the refueling service.
The prices referring to the offers are valid also for telephone reservations or for reservations by physical presence?
No, each offer is valid only for the specific period and until its end and only for reservations through the website of MoDi Rent a Car.
How can I pay for a rental?
In MoDi Rent a Car the following credit cards are accepted….. The amount can also be paid off in cash, but the driver should have a personal credit card with him for the guarantee. It is not accepted the… (For more information please read the ways of payment).
In case I want to keep the car for more days, what should I do?
As long as you want to expand the agreed car rental, you should come in contact with our company at least 24hours before the expiry of rental, in order to expand your rental in the lease agreement.
What should I check before the car’s receipt?
During the car’s receipt it is important to check with our representative and show him possible damage from previous rental. Signing the lease contract you accept that you are aware of these and you are not responsible for theses.
Can I drive the car outside the Greek border?
No, in any case it is forbidden explicitly vehicle’s transfer outside the Greek territory.
Can I board the car in a ship?
The vehicle’s transfer with a ship is allowed only after written consent by MoDi Rent a Car. In case of an accident or mechanical breakdown, you are obligated to transfer the car in our headquarters in Nea Smyrni at your own expense.
Can I make a reservation if do not have a credit/debit card?
No, essential condition both for making the reservation and for guarantee’s payment is the existence of a credit/debit card.
What should I do in case of mechanical breakdown?
In case any mechanical breakdown occurs, you should contact with the road assistance. Then you have to inform MoDi Rent a Car of the incident .
What should I do in case of a car accident?
In the unfortunate event of a car accident you should call the police (100 or 112) and at the same time inform directly MoDi Rent a Car of the accident.
Since I accept one of CDW or FDW insurance, am I covered for any possible damage?
No, any insurance does not cover damage in wheels, tires, glasses and the car’s rear ground.
In case I return the car earlier do I deserve a refund?
No, if for any reason you return the car before the agreed date you do not reserve any refund.
What happens in case I return the car later than the agreed date?
In general there is a grace period around 1 hour (60’). After the expiry of this period, you are bearing the cost of one more day, according to the current pricing policy.
Can I return the car in a different from the agreed delivery point?
Yes, you can, if you inform the company at least 24hours before the delivery. It is clarified that in this case may occur an extra cost.
In case I do not appear in the scheduled car’s receipt, is there any financial burden?
If for any reason you do not appear in the scheduled day and time for the car’s receipt, without any previous update, MoDi Rent a Car reserves the right to cancel your reservation after 30 minutes, without any notification. It is clarified that the reservation’s amount will not be returned to your card.